![]() In the classroom, Sally was a standout student, not only for the caliber of her work but also for her commitment and collaborative spirit. As a professor of Entrepreneurship at our institution, I had the pleasure of having Sally in my class last semester, where she consistently displayed her incredible intellect, strategic thinking, and dedication to her work. I am writing this letter to enthusiastically recommend Sally Doe for the internship position at the Infosys Foundation USA. It is worth just skimming the text of the letter (produced from a single prompt!) to see what I mean: But, when we paste the same material into GPT-4 (which is being integrated into Microsoft Office), you get something pretty impressive. You can see that the letter it produces is mediocre and includes a lot of extra made-up details that feel off. ![]() Now, in Google Docs, The Button uses Google’s Bard AI, which remains pretty disappointing. Make it for this job: Infosys Foundation, I got a letter in a couple of seconds. Setting time on fireĪs you can see, from just pasting in the job description and a bare-bones description of the student: M y name is professor Jo Lee, write a glowing letter of recommendation for Sally Doe, who got an A in my college entrepreneurship class. All of these implications are significant, but I want to focus on one thing that, as an academic at a business school, really stands out to me: the coming crisis of meaning. We may be flooded with low-quality content. People may not be as thoughtful about what they write, or the lack of effort may mean they don’t think through problems as deeply. We know people anchor on the first idea they see, influencing their future work, so even drafts that are completely rewritten will be AI-tinged. Now, there are a million implications to outsourcing our first drafts to AI. And, just as we are seeing with Adobe incorporating AI into Photoshop, when AI gets integrated into a familiar tool, adoption become simple. Teachers will use it when providing feedback. Managers are going to use it to start emails, or reports, or documents. ![]() Students are going to use it start essays. It is so much easier to start with something than nothing. So why do I think this is a big deal? Because, when faced with the tyranny of the blank page, people are going to push The Button. And this same capability will be coming soon to Microsoft Office as well. And something millions of people were already doing with ChatGPT and Bing and Claude (all of which are generally much better than Bard, today). When you push the button, you are asked to prompt the AI and you get a draft of whatever document you asked for, courtesy of Google’s Bard. ![]()
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